Director of Operations

Fife Housing Group is the trading name for the legal company structure of Fife Housing Association Limited and its wholly-owned subsidiary PACT Enterprises Limited.

Founded in 1997, Fife Housing Association is one of the largest independent housing associations in the east of Scotland with approximately 2,500 properties in Fife and an annual turnover of approximately £12 million.

We employ 64 colleagues at our recently refurbished offices in Dunfermline and are registered under Charitable Rules with the Scottish Housing Regulator, the Office of the Scottish Charity Regulator and with the Financial Services Authority.

As a major provider of homes to those in greatest housing need, we play an increasingly important part in helping Fife residents lead the lives they want to lead and are committed to providing quality services to our tenants and customers, while making sure they are involved in the decisions which most affect them.

Since 2006 we have been a member of the Fife Housing Association Alliance (FHAA), working with Fife Council to lead recent regeneration projects in Dysart and Abbeyview, which added around 300 new properties to our stock.

We also recently completed Phase 2 of our own new development in Crombie and, with a number of other exciting new construction opportunities in the pipeline, our stock looks set to increase further in the coming years.

This strategy of continued growth through innovation, diversity and partnership also lead to the creation of PACT Enterprises Ltd in 2010. PACT Enterprises generates income for Fife Housing Group by acquiring homes and letting them for market rent.

In 2014 we appointed a new Chief Executive and embarked on a comprehensive Business Change Strategy, concentrating on restructuring our business to better meet the needs of our tenants and customers.

We are now operating with a more focused approach on service delivery, tenant centric services, tenancy sustainment, factoring, income management and estate management and have implemented an organisational structure which both reflects these priorities and supports our aims as we strive to provide value for money with a strong emphasis on performance, stakeholder engagement, taking responsibility and operating an efficient and effective organisation.