Head of Housing and Customer Service

Who We Are

Orkney Housing Association, Limited (OHAL) is the only housing association operating within the magical Orkney Islands. We are a charitable not-for-profit organisation established in 1985, and since then have built over 1,000 quality new homes across 8 different islands.

What We Do

We pride ourselves on providing good quality affordable homes and services for the benefit of the people and communities of Orkney. The Association is committed to working with our residents, listening to their views and improving the services they receive.  Overall, our staff perform well in all areas and there is high tenant satisfaction with the services and rent charged (94% [ARC 2017/18] – up from 92% previous year and against peer group and Scottish averages of 88%) 

Orkney Islands

We are privileged to deliver our services in one of the most energising and beautiful places in the country. Our islands offer a fantastic mix of lifestyle, community, adventure and opportunity.

Orkney is proud to be:

The best rural place to live –

http://www.heraldscotland.com/news/16130676.Orkney_crowned_best_rural_place_to_live____again/

The best place to raise children in the UK –

http://www.heraldscotland.com/news/15596532.Orkney_Islands__Shetland_and_the_Western_Isles_identified_as_best_places_to_raise_children/

Our Aims

  • A Great place to work
  • Great Customer Service
  • A Great contribution to our community and society

Our Committee

Orkney Housing Association is run by a Committee of people who combine their skills and experience to help make the best decisions for the homes we provide, the services that we deliver to our residents and the people we employ.

The Leadership Team is led by Craig Spence, Chief Executive, who is supported by a very experienced leadership team. An organisation chart is detailed below.

Further details can be found at:-